Cancellation Policy

Cancellation Policy for TNB Traders T/A Hyla

  • TIMEFRAME to Cancel Orders with or without penalty
  • Cancellations for orders placed before 14h00 on the same day as the day your order was placed can be cancelled.

Cancellation Penalty

  • Cancellations requested after 14h00 on the same day of purchase must be cancelled within 24 hours of the purchase are subject to shipping charges for both sending and returning of the cancellation items.

Contact of Cancellation

  • Cancellations can be made via email to online@betterpuffs.co.za
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